Nuglet
Nuglet Support
Need help with Nuglet on iPhone, Android, or the web? Start with the answers below or email our support team directly.
Contact support
Email us and we will help you as soon as possible.
support@nuglet.appTypical response time: within 2 business days.
For faster help, tell us whether you use iOS, Android, or the web. Include your Nuglet account email, device and operating system or browser version, app version when applicable, and a short description of the issue. Never send your password or payment card details.
Common questions
I cannot sign in or access my account
Check that you are using the same sign-in method and email address you used when creating your account. If a password reset does not arrive, check your spam folder before contacting us.
How do I manage or cancel my subscription?
Apple subscriptions are managed in iPhone Settings under your Apple ID and Subscriptions. Google Play subscriptions are managed in the Play Store under Payments and subscriptions. Web subscriptions can be managed from your Nuglet account settings. Nuglet cannot cancel an Apple or Google Play subscription on your behalf.
My purchase or premium access is missing
Sign in with the Nuglet account and Apple ID or Google account used for the purchase, then use Restore Purchases in the mobile app. For a web purchase, sign in with the same Nuglet account used at checkout. If access is still missing, contact us with your account email and platform. Do not send sensitive payment information.
How do I delete my account?
Open Account in the Nuglet app or website and choose Delete account. Account deletion permanently removes your Nuglet account and associated data. Deleting your account does not automatically cancel an active Apple or Google Play subscription.